Privacy Policy
Last Updated: September 13, 2024
Match Falcon ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following types of information when you use our services:
1.1 Personal Information
When you create an account or use our services, we may collect personal information such as:
- Name
- Email address
- Phone number
- Contact preferences
1.2 Usage Data
We may collect information about how you access and use our website, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time and date of your visit
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly if you do.
2. How We Use Your Information
We may use the information we collect in the following ways:
- To create and manage your account.
- To provide and maintain our services, including sending SMS or Email notifications as requested.
- To respond to your inquiries and offer customer support.
- To improve our website and services based on user feedback and usage data.
- To send marketing communications, where permitted by law (you can opt-out at any time).
- To detect, prevent, and address security issues or fraudulent activity.
3. How We Share Your Information
We do not sell your personal information. We may share your data with third parties under the following circumstances:
3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services, including hosting providers, messaging services, and analytics providers. These third parties are obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Obligations
We may disclose your information if required by law, such as in response to a subpoena, or when we believe it is necessary to protect our rights, your safety, or the safety of others.
3.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We use appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, theft, or alteration. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
5. Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to or correction of your personal information by contacting us at support@matchfalcon.com.
- Opt-Out: You can unsubscribe from marketing emails at any time by following the unsubscribe link or contacting us.
- Account Deletion: You can request the deletion of your account and personal information by contacting our support team.
- If you are a resident of certain jurisdictions (e.g., the European Union under GDPR or California under CCPA), you may have additional rights regarding the access, deletion, or restriction of your personal data. Please contact us to exercise those rights.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will delete or anonymize it in accordance with our data retention policies.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us so we can take appropriate steps to delete the data.
8. International Transfers
Your personal information may be transferred to, and maintained on, servers located outside your jurisdiction. By using our services, you consent to the transfer of your information to countries that may not have the same data protection laws as your own.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes are made constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@matchfalcon.com Address: Hamilton, Ontario